01 On the basis of the establishment of the after-sales service organization, set up a special user file and a special after-sales service group.

02 In order to improve management efficiency and ensure the realization of commitments such as after-sales service response time, the company

 also clearly defines the functions and responsibilities of the after-sales service team, and strictly implements the management system. It requires clarity 

on the responsibilities of each team member.

03 The company will track and record the operation and maintenance of the equipment and set up special user files. Each instrument is numbered to 

enable timely and accurate service.

04 After-sales service center personnel will listen to users' opinions and suggestions, and ensure the long-term stable operation of the equipment.

05We can respond to users within 30 minutes and solve problems within 24 hours.